System Requirements

The MEMS 2021 Virtual Conference uses EventPilot® by ATIV Software. Please see the system requirements below.

Guidelines for Platforms
If you have not already done so, please download the following guidelines and read thoroughly and completely as they contain detailed information and troubleshooting tips. Web App & Online Planner (Recommended)
Web App for devices other than Andriod or IOS (i.e. Windows Phones), and Online Planner for desktops, are supported on the following browsers:
  • Chrome Browser (latest version)
  • Safari (latest version)
Other browsers may be supported but are not optimized. For security reasons, it's always best to use the latest browser version.

Note for Safari defaults: "Prevent cross checking ON" under "Preferences > Privacy" must be checked OFF for Online Planner to work in an iFrame. Users can also launch the full-screen direct link to the planner URL.

Note for virtual sessions using the Zoom integration: The Zoom Web SDK currently does not fully support mobile browsers. For best experience, either install the native app or use Online Planner on a desktop computer.

Some features are only available in the native meeting apps. Blackberry devices are not supported.

iOS Version 13+
The current version of the operating system as well as the previous version on the latest minor updates are supported. Ensure to keep your device operating system up to date as manufacturers regularly release security updates.

NOTE: Vintage and obsolete devices (https://support.apple.com/en-us/HT201624) are not supported

Android Version 8+
Ensure to keep your device operating system up to date as manufacturers regularly release security updates.

While the app may partially run on older Android OS versions (Google WebView is required - latest Google Chrome app must be installed), it is not supported.

Some Android devices with limited memory are not supported (e.g. Moto G4 & MotoG5 in cases of large events). In this case, please use the mobile web version.


Use a VPN
For those in China and anyone else having problems viewing content, please try using a Virtual Private Network to access the platform. More information can be found via this link.

Zoom will be used for all live presentations. If you are not familiar with Zoom, or do not have it on your desktop, you can sign up for a free account at https://zoom.us/. For those of you that do not have Zoom, you can watch presentations through your web browser. When the Open zoom.us.app opens, hit cancel and then select "Join From Your Browser" at the bottom of the window. Options may be limited (i.e. gallery view) but you will still be able to watch live presentations.

Zoom is not supported by Safari. If you use Safari as your web browser instead of the Zoom app to connect, you will not be able to hear. Please use Chrome, Chromium Edge or a combination of Safari and your phone.